Privacy Policy for Golden Epoch Care
At Golden Epoch Care, we are committed to providing comprehensive support and services for happy and joyful aging. Protecting your private information is our priority. This Privacy Policy applies to our online platform and governs data collection and usage. By using our service, you consent to the data practices described in this statement.
Information We Collect
We collect various types of information from and about users of our service, including:
- Personal Data: Directly identifiable information you voluntarily provide to us when you register for services, subscribe to newsletters, participate in community engagement programs, request information, or contact us. This may include your name, contact details (phone number, email address, physical address), age, and information related to your health or well-being status as relevant to geriatric care consultancy, senior lifestyle planning, or mental well-being workshops.
- Usage Data: Information about how you access and use our service. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies: Small files placed on your device. We use cookies and similar tracking technologies to track the activity on our service and hold certain information.
How We Use Your Information
Golden Epoch Care uses the collected data for various purposes:
- To provide and maintain our service, including geriatric care consultancy and senior lifestyle planning.
- To notify you about changes to our service.
- To allow you to participate in interactive features of our service when you choose to do so, such as caregiver support services and community engagement programs.
- To provide customer support and respond to your inquiries.
- To gather analysis or valuable information so that we can improve our service offerings, including elder-friendly product curation and mental well-being workshops.
- To monitor the usage of our service.
- To detect, prevent, and address technical issues.
- To send you relevant communications, updates, and promotional materials related to our services, where you have consented to receive them.
Disclosure Of Your Information
Golden Epoch Care may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Golden Epoch Care.
- Prevent or investigate possible wrongdoing in connection with the service.
- Protect the personal safety of users of the service or the public.
- Protect against legal liability.
We do not sell, rent, or lease our customer lists to third parties. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Golden Epoch Care, and they are required to maintain the confidentiality of your information.
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at the address provided below.
Third-Party Services
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Golden Epoch Care
315 Ang Mo Kio Avenue 1,
#08-47 JTC Aviation Two,
Singapore, Central Region, 569947
Singapore